Terms of Service
Last updated: December 15, 2024
Welcome to Natural Wellness Solutions Ltd. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully before using our services.
Important Notice: Your use of Natural Wellness Solutions indicates your acceptance of these terms. If you do not agree with any part of these terms, please do not use our website or services.
1 Acceptance of Terms
By accessing, browsing, or using the Natural Wellness Solutions website located at our domain, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Natural Wellness Solutions Ltd ("Company," "we," "us," or "our") regarding your use of our website, services, and any related applications or platforms.
If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" refer to such entity.
2 Description of Services
Natural Wellness Solutions provides wellness products, educational resources, and holistic health solutions through our online platform. Our services include but are not limited to:
- Online wellness product catalog and e-commerce functionality
- Educational content and resources about natural health and wellness
- Newsletter subscriptions and health tips
- Customer support and consultation services
- User account management and order processing
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to our users.
3 User Accounts and Registration
To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
When creating an account, you must provide accurate, current, and complete information. You agree to update this information as necessary to maintain its accuracy.
You must notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used inappropriately.
Account Security Tip: Use a strong, unique password and consider enabling two-factor authentication for enhanced security.
4 Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is processed securely through encrypted connections.
For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.
5 Intellectual Property Rights
The Natural Wellness Solutions website, including all content, features, and functionality, is owned by us and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express written consent.
You retain ownership of any content you submit to our website. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with operating and improving our services.
Our trademarks, logos, and service marks may not be used in connection with any product or service without our prior written consent. All other trademarks not owned by us that appear on our website are the property of their respective owners.
6 Prohibited Activities
You may not use our website for any unlawful purpose or to solicit others to engage in unlawful activities. When using our services, you agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit or procure the sending of any advertising or promotional material without our prior written consent
- Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- Use any automated system, such as "robots," "spiders," or "offline readers," to access our website
- Attempt to interfere with, compromise the system integrity or security of our website
- Upload or transmit viruses, malware, or any other type of malicious code
- Collect or harvest user information without consent
- Interfere with or disrupt the website or servers connected to the website
Violation Consequences: Any violation of these terms may result in immediate suspension or termination of your account and access to our services.
7 E-commerce and Product Orders
All product orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Prices for our products are subject to change without notice. We will make reasonable efforts to ensure that all information about products, including descriptions, prices, and availability, is accurate and up-to-date.
Payment must be made in full at the time of order. We accept major credit cards and other payment methods as indicated on our website. All transactions are processed securely through encrypted connections.
Shipping terms and return policies are detailed in our customer service area. Please review these policies before placing an order.
8 Disclaimer of Warranties
Your use of our website and services is at your sole risk. The website and all content, products, and services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Natural Wellness Solutions disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will function without interruptions or errors, that defects will be corrected, or that our website or server are free of viruses or other harmful components.
9 Limitation of Liability
To the maximum extent permitted by applicable law, Natural Wellness Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of our website or services.
In no event shall our total liability to you for all damages exceed the amount you have paid to us in the six (6) months immediately preceding the event giving rise to the claim, or £100, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
10 Indemnification
You agree to defend, indemnify, and hold harmless Natural Wellness Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your access to or use of our website, your violation of these Terms, or your violation of any third-party rights.
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
11 Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.
If you do not agree to the modified Terms, you must stop using our website. It is your responsibility to review these Terms periodically to ensure your continued compliance.
Stay Informed: We recommend checking this page regularly for any updates to our terms and conditions.
12 Termination
We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use our website will cease immediately. All provisions of the Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You may terminate your account at any time by contacting us through the methods provided in the contact section below.
13 Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of England and Wales.
You agree to submit to the personal and exclusive jurisdiction of the courts located in London, England for the resolution of any disputes arising from these Terms or your use of our website.
14 Contact Information
If you have any questions about these Terms of Service, please contact us using the information below:
Company Information
London, EC3M 3BY
United Kingdom
Contact Details
For specific questions about orders, account issues, or product information, please don't hesitate to reach out to our customer service team during business hours.
Additional Legal Documents
Please review our other important legal documents to understand how we collect, use, and protect your information.